Return Policy
All defective items will be replaced at no cost for 90 days from time of order.
Most products are made to order and are not returnable. Please check measurements before ordering. (Sizing Info). Feel free to contact us with any questions before ordering.
Some of the most common products with standard sizing and standard finish can be returned for any reason – as long as they are not damaged.
We will credit your account for the cost of the item only - less a 20% re-stock charge for any eligible items that are returned. The original shipping cost will not be credited. Shipping cost incurred to return the product be will the customer's responsibility. We also cannot refund rush charges. Please email us for return authorization: tony@registers-direct.com
Most custom items, specialty items, and items with non-standard finish cannot be returned. Please contact us with the link below. Please include order number or Return Authorization and reason for return in your request.
Please include order number or Return Authorization and reason for return in your request.
Please Ship Returns To:
Registers-Direct
11815 Yager Lane
Shawnee, KS 66203